These terms apply to every order placed on balqees.ae. By placing an order you agree to them.
Prices are in UAE dirhams (AED). Colours may look slightly different on different screens. Each abaya is available in lengths 50 to 60; please check the size guide before ordering.
We accept card payments through Network International (N-Genius) and instalments through Tabby. Your order is confirmed once payment is received. We may cancel an order and refund it in full if an item is out of stock or the price was shown in error.
See our Shipping & Delivery page.
See our Returns & Exchanges page.
See our Privacy Policy.
These terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai.
Balqees Fashion, Raffles Dubai, Wafi, Umm Hurair 2, Dubai, United Arab Emirates
WhatsApp: +971 50 899 3990
Email: info@balqees.ae
Instagram: @balqees_abaya
Please be advised that refunds are not applicable once an Abaya has been altered or tailored. Alterations are typically completed within one (1) working day from the date of purchase.
Shipping fees are non-refundable for all orders.
In cases where a refund request is approved, the customer is responsible for all return shipping costs. Refunds are issued exclusively as store credit, which can be used for future purchases at Balqees Store.
We appreciate your understanding and thank you for shopping with us.
نود إعلامكم بأن الاسترداد غير متاح بعد تعديل العباءة أو تفصيلها، حيث يتم عادةً إتمام التعديلات خلال يوم عمل واحد من تاريخ الشراء.
رسوم الشحن غير قابلة للاسترداد في جميع الحالات.
وفي حال تمت الموافقة على طلب الاسترداد، يتحمّل العميل تكلفة شحن الإرجاع. يتم إصدار مبلغ الاسترداد على شكل رصيد متجر يمكن استخدامه لاحقًا في متجر بلقيس.
نشكركم على تفهّمكم ونقدّر اختياركم لنا.